Since the onset of the COVID-19 pandemic, food delivery platforms have become the ‘go-to’ destination for customers and restaurants. With people fearing to step out, restaurants have experienced a steep decline in sales. Food delivery apps like UberEats have lent a helping hand to restaurants in such an unforeseen situation. UberEats has enabled restaurants to include delivery options on their websites via UberEats free of charge until the end of the year.
Recently, UberEats has introduced a ‘Pay during Dine-in’ option in their app, enabling customers to pay via online modes of payments while dining-in. This blog discusses this payment initiative of UberEats. Besides, we’ll also look into 4 lucrative techniques that can enable an UberEats clone to gain instant traction.
UberEats and their COVID-19 initiatives
UberEats has been a platform that has been helping restaurants comprehensively with their initiatives.
Initially, they introduced a Restaurant Manager app, enabling restaurant owners to manage their inventory wisely. Subsequently, they granted permission for restaurants to take up orders from their personal website and deliver them using the UberEats app.
The latest of their initiatives is the Pay option during dine-ins. Customers who dine-in local restaurants needn’t transact via cash. All they have to do is scan the QR code, pay using any of the multiple digital payment options available. This way, they can encourage contactless payment options even during dine-ins in restaurants. The same applies to take-out as well.
4 Enticing strategies to tackle COVID-19
If you’re an emerging entrepreneur, you need specific strategies to outplay your competitors in the market. Here’s a list of techniques worth-considering in your UberEats clone.
- Introduce a Pick-up map: A considerable part of customers fear virus contractions via delivery executives. Introducing a pick-up map enables users to place orders via the online application and pick them up from the restaurants.
- Incorporate a face mask recognition software: The safety of food orders depends on your delivery executives’ hygiene standards. By incorporating face mask recognition software, the software detects those drivers not wearing face masks, thereby preventing them from delivering food orders to customers.
- Hear from customers on your safety: Getting valid feedback from customers can help you maintain safety throughout the ecosystem. Integrating safety ratings and reviews feature to hear back from customers.
- Disable COD on high-risk prone zones: Encourage zero contact between customers and delivery executives by providing contactless deliveries and disabling the Cash on a Delivery feature in high-risk prone zones. This way, you can safeguard both delivery executives and customers.
UberEats’s recent initiatives are focused on helping restaurants and customers. Capitalize on the current market scenario by implementing the above strategies in your UberEats clone. Reach out to an app development company, customize their clone app, and venture into the market right away.